Terms of Service

Effective Date: January 30, 2026

1. Acceptance of Terms

Welcome to FFL-BRO. By accessing or using our FFL-BRO ERP Suite platform, website, and related services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Services.

These Terms constitute a legally binding agreement between you and FFL-BRO. Please read them carefully.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Hold a valid Federal Firearms License (FFL) issued by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), or be an authorized employee of an FFL holder
• Have the legal authority to enter into this agreement
• Comply with all applicable federal, state, and local laws and regulations

By using our Services, you represent and warrant that you meet all eligibility requirements.

3. Description of Services

FFL-BRO provides a comprehensive ERP (Enterprise Resource Planning) platform designed specifically for Federal Firearms Licensees, including:

• Professional website hosting and design
• Electronic Acquisition & Disposition (A&D) bound book
• Digital ATF Form 4473 processing
• Point of Sale (POS) system
• Distributor inventory integration
• Customer relationship management (CRM)
• Gun show operations management
• Compliance tracking and reporting

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice.

4. Account Registration and Security

To access our Services, you must create an account and provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring that only authorized personnel access your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

5. ATF Compliance Responsibilities

You, the FFL holder, are solely responsible for compliance with all ATF regulations. While FFL-BRO provides tools designed to facilitate compliance, you must:

• Ensure all entries in the electronic A&D book are accurate and timely
• Properly complete all Form 4473s and background checks before firearm transfers
• Maintain appropriate records per ATF Ruling 2016-1 and ATF Ruling 2016-2
• Perform required daily backups of electronic records
• Cooperate with ATF compliance inspections
• Report lost or stolen firearms as required
• Submit multiple sale reports when applicable

FFL-BRO is a software tool — it does not provide legal advice and is not a substitute for understanding and complying with federal, state, and local firearms laws.

6. Subscription and Payment

Fees

Access to FFL-BRO Services requires a paid subscription. Current pricing is available on our website or upon request. All fees are quoted in U.S. dollars.

Billing

Subscriptions are billed monthly or annually, depending on your selected plan. Payment is due at the beginning of each billing cycle. We accept major credit cards and ACH payments.

Cancellation

You may cancel your subscription at any time. Upon cancellation:

• You will retain access until the end of your current billing period
• No refunds will be provided for partial billing periods
• You must export your data before the end of your subscription
• ATF-regulated records must be handled according to federal requirements (surrender to ATF or transfer to a successor FFL)

Price Changes

We may modify our pricing with 30 days’ written notice. Continued use after a price change constitutes acceptance of the new pricing.

7. Acceptable Use Policy

You agree not to use our Services to:

• Violate any federal, state, or local law, including the Gun Control Act
• Facilitate illegal firearms transactions or transfers to prohibited persons
• Submit false or misleading information
• Interfere with or disrupt our Services or servers
• Attempt to gain unauthorized access to any part of our Services
• Use our Services for any purpose other than legitimate FFL business operations
• Resell, sublicense, or share your account access with unauthorized parties
• Reverse engineer, decompile, or attempt to extract the source code of our software

Violation of this policy may result in immediate account termination.

8. Intellectual Property

All content, features, and functionality of our Services — including software, text, graphics, logos, and trademarks — are owned by FFL-BRO and protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use our Services for your legitimate FFL business operations during your active subscription.

Your data remains your property. You grant us a limited license to host, store, and process your data solely to provide our Services.

9. Data and Backups

FFL-BRO performs daily automated backups of your data. However, you are responsible for:

• Configuring and maintaining local backups as required by ATF Ruling 2016-1
• Verifying the integrity of your data
• Exporting data before account termination

While we take extensive measures to protect your data, we are not liable for data loss caused by circumstances beyond our reasonable control.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. We do not warrant that our Services will ensure ATF compliance — that responsibility lies with you, the FFL holder.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FFL-BRO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• ATF violations, license revocations, fines, or penalties
• Damages arising from your use or inability to use our Services

Our total liability for any claim arising from these Terms or our Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless FFL-BRO and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any law or regulation
• Your violation of any third-party rights

13. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for:

• Violation of these Terms
• Non-payment of fees
• Conduct that we believe is harmful to other users or our business
• Legal or regulatory requirements

Upon termination, your right to use our Services ceases immediately. Provisions that by their nature should survive termination will survive, including intellectual property rights, disclaimers, and limitations of liability.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from these Terms or our Services shall be resolved through binding arbitration in Pinellas County, Florida, in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Changes to Terms

We may update these Terms periodically. We will notify you of material changes by posting the updated Terms on our website and updating the “Effective Date.” Continued use of our Services after changes constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions about these Terms, please contact us:

FFL-BRO